An Open Letter to Mobile Operators

Arthur Goldstuck, a technology analyst and writer has distributed a public statement to South Africa’s mobile operators.


Dear Mobile Network Operators,

This is a public statement to let you know it’s over between us.

I once thought you adored me. I truly did. You presented to me what’s to come. You set in my grasp an apparatus that shipped me into tomorrow.

The cellular telephone was the exemplification of my sci-fi dreams work out as expected.

It permitted me to converse with anybody from anyplace, the length of I had their number and they were willing to answer my call. You gave me a message administration that was quicker than a telegram.

You even gave me the Internet progressing.

I recall like yesterday the occasion, now right around two decade prior, when I sent an email from a tablet phone to a novel gadget called an “information card”, which connected to my cellphone.

Some place on the N1 parkway in the middle of Trompsburg and Bloemfontein, the inconceivable got to be reality, because of your warm grasp of my needs, my gadgets and my future.

I gave back the affection, obviously, in spite of the fact that it seemed to go unnoticed.

Do you know you’ve never expressed gratitude toward me for my devotion? Gracious yes, you continued letting me know you adored me, particularly when it came time to reestablish my pledges at regular intervals.

Be that as it may, something else. You underestimated my affections. You even radically constrained up the sum I needed to pay, utilizing something many refer to as the interconnect expense, which wasn’t a piece of your expense of giving the administration.

When you were advised to quit making me pay so much, you opposed like a furious tiger. Do you know what amount of that hurt, after every one of my years of commitment? You didn’t regard me any longer.

Normally, I discovered comfort somewhere else. Texting (IM) came calling, tempting me with the offer to send an instant message at a small amount of a penny as opposed to paying near a rand for an SMS.

Kindly don’t believe I’m a modest date: it wasn’t only the cost. IM permitted me to keep discussions together, include photographs, and even send messages made totally out of smiley appearances and hearts.

At the same time, your SMS had the same tired look that once had appeared to be so new.

I must be limited here: while BBM, WhatsApp, WeChat, and Facebook Messenger all continued showing signs of improvement, you didn’t endeavor to search bravo.

Presently they offer something significantly all the more luring: voice brings over your information administration. I truly thought you would have the capacity to live with that, as it holds me returning for your costly information, even while I’m sleeping with these shabby surrogates.

Rather, you’ve gone racing to the Government, requesting that it make them carry on, much the same as you attempted to convince it to permit your interconnect misuse.

These administrations are my new future. They permit me, infrequently, to get away from your barbarous affection. In any case, you resent me even that reprieve. You are proclaiming to the world, boisterously, that you truly don’t love me.

Furthermore, that is the reason it’s over between us. You may succeed in pursuing without end my new adores, yet there will be others.

What’s to come is arriving quicker and speedier, and you can’t keep it down. The more you attempt, the more ways I will discover to sidestep you.

The more you attempt to keep me affixed to your past, the more I will discover approaches to disappear into what’s to come.


Your hopelessly devoted client


Leave a Comment

Your email address will not be published. Required fields are marked *